![]() In the Reset two-factor authentication dialog box, enter the email address or username that you want to reset.Under Security, click Reset two-factor authentication for select users in your account.In the navigation menu, click Advanced then Security.Reset two-factor authentication for select users The next time the user signs in to Zoom, they will be prompted to set up 2FA again in the web portal. Under Sign In, find Two-factor Authentication and click Reset.Click the Email/Name ID of the user you want to reset 2FA for and go to their profile.In the navigation menu, click User Management then Users.For example, they misplaced their device, uninstalled the 2FA app, or removed Zoom from their 2FA app. You can reset a current 2FA setup if a user lost access to their 2FA setup. Note: You can share the instructions to set up 2FA with your users. If user roles or groups were specified, click Save to confirm the changes.Users belonging to specific groups: Enable 2FA for users that are in the specified groups.Ĭlick the pencil icon, select the groups, and click OK.Users with specific roles: Enable 2FA for roles with the specified roles.Ĭlick the pencil icon, select the roles, and click OK.All users in your account: Enable 2FA for all users in the account.Select one of these options to specify users to enable 2FA for:.If a verification dialog appears, click Enable or Disable to verify the change.Under Security, click the Sign in with Two-Factor Authentication toggle to enable or disable it.In the navigation menu, click Advanced then Security.Sign in to the Zoom web portal as an admin.You can enable two-factor authentication for all users in your account, users with specific roles, or users in specific groups. Users with the work email (email and password) login type. ![]()
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